Privacy Policy

1. Who we are

This Privacy Policy explains how Kheniq Human Capital & Business Solutions (“KHENIQ”, “we”, “us” or “our”) processes personal data through the KHENIQ website, enquiry, candidate and feedback forms, and related communications.

KHENIQ currently operates from Navi Mumbai, Maharashtra, India. Privacy questions, data-rights requests and grievances may be sent to our authorised Privacy Contact at contact@kheniq.com.

2. Scope

This policy applies to website visitors, prospective and current clients, employers, partners, vendors, feedback participants and other business contacts. Candidate and job-seeker information is also governed by the separate Candidate Privacy Notice. Employee information and signed client engagements may be subject to additional notices or contractual terms.

3. Personal data we may collect

Identity and contact information: name, email address, mobile number, organisation, designation and general location.
Enquiry and relationship information: service interests, requirements, correspondence, proposals, meeting notes, feedback and support records.
Candidate information: CV/resume, education, qualifications, employment history, skills, work preferences, application information and recruitment communications, as described in the Candidate Privacy Notice.
Technical information: IP address, browser and device information, timestamps, pages visited, security logs and privacy choices generated through use of the website.
Contract and transaction information: authorised representative details, agreements, invoices and payment status. KHENIQ does not request complete card or bank credentials through public forms.
Information from authorised or public sources: information received lawfully from company contacts, referees, clients or public professional sources where relevant to the requested purpose.

4. Why we process personal data

KHENIQ may process personal data to:

Respond to enquiries and take steps requested in connection with potential services.
Receive, assess and administer candidate applications and recruitment processes.
Match candidates with relevant opportunities and communicate with candidates and prospective employers or clients.
Assess prospective clients, partners and vendors and conduct proportionate business due diligence.
Operate, secure, troubleshoot and improve the website and prevent fraud or misuse.
Manage contracts, accounts, invoices, professional communications and business records.
Receive feedback and improve our website or services, using de-identified or aggregated information where practical.
Send optional business updates or use optional analytics only after the relevant choice has been made, where required.
Comply with applicable law, respond to lawful requests and establish, exercise or defend legal claims.

KHENIQ may share personal data only as reasonably necessary for the stated purpose with:

Authorised KHENIQ personnel.
Prospective employers or clients involved in a candidate recruitment or placement process.
Contracted providers supporting website hosting, secure forms, communications, data storage, security, CRM or applicant-tracking functions.
Professional advisers acting under appropriate confidentiality obligations.
Courts, regulators, law-enforcement bodies or other authorities where disclosure is required or permitted by applicable law.

Service providers must be subject to appropriate confidentiality, security and data-processing terms. KHENIQ does not sell personal data, publish CVs or make private enquiry content publicly searchable.

6. Processing outside India

Some contracted technology providers may process or store data outside India. Where this occurs, KHENIQ will use providers and contractual or organisational safeguards appropriate to applicable law and any applicable government restrictions.

7. Retention

KHENIQ proposes to retain personal data as follows:

General enquiries and feedback: up to 12 months after the last meaningful interaction, unless converted into another business or legal record.
Current candidate application: during the recruitment process and normally up to 12 months after closure, subject to a valid rights request, legal hold or lawful requirement.
Optional talent network: up to 24 months after the last meaningful interaction, unless renewed or withdrawn earlier.
Client, contract and account records: for the engagement and any applicable tax, accounting, limitation, dispute or statutory period.
Security, consent and rights records: for the period reasonably necessary to demonstrate choices, investigate incidents and comply with applicable law.
Incomplete or abandoned public-form uploads: deleted promptly in accordance with the configured technical workflow.

KHENIQ may retain information for a longer period where required by law or a valid legal hold. Otherwise, personal data will be erased or anonymised when it is no longer reasonably necessary for the specified purpose.

8. Security

KHENIQ uses reasonable technical and organisational safeguards appropriate to the nature of the information. Depending on the relevant system, these may include secure transmission, protected storage, authentication, role-based or least-privilege access, logging and monitoring, backups, confidentiality controls, provider agreements and incident-response procedures.

No internet or storage system is completely secure, and absolute security cannot be guaranteed. Please do not submit Aadhaar, PAN, complete bank details, passwords, unrelated medical information, biometric information or other unnecessary sensitive material through a public form.

9. Cookies and analytics

The website may use essential technologies required for security, network delivery, accessibility and recording privacy choices. KHENIQ may also measure aggregate page views and approximate browser sessions using a short-lived random identifier that is not linked to a name, email, enquiry or CV. Optional analytics requiring consent will remain disabled unless the visitor makes the relevant choice.

The final production website will display only cookie categories and providers that are actually in use. Visitors may reject optional analytics without losing normal access to public website content and may revise their optional choice through the available privacy control.

10. Rights and choices

Subject to applicable law, individuals may request information about processing and sharing, access available information, correct or complete inaccurate information, update information, request erasure, withdraw consent, opt out of optional communications, raise a grievance and exercise nomination rights where applicable.

Withdrawal of consent does not invalidate lawful processing completed before withdrawal and may prevent KHENIQ from continuing a requested service or application. KHENIQ may take proportionate steps to verify identity and may retain information where required by law.

Requests may be sent to contact@kheniq.com with the requester’s name, contact details, relationship to KHENIQ, the nature of the request and sufficient information to locate the relevant records. Identity documents should not be emailed unless KHENIQ specifically requests them through an appropriate secure method.

11. Children

KHENIQ’s public enquiry and candidate forms are intended for persons aged 18 or older. KHENIQ does not knowingly solicit a child’s personal data through these forms. If such information is identified, KHENIQ will take appropriate lawful steps, including deletion or obtaining legally required verifiable parental or guardian consent where relevant.

12. Personal-data breaches

KHENIQ will investigate, contain and remediate suspected personal-data breaches, preserve appropriate records and notify affected individuals and competent authorities where and when required by applicable law.

13. Privacy contact and grievance procedure

Privacy questions, data-rights requests and initial grievances may be submitted to:

Authorised Privacy Contact Kheniq Human Capital & Business Solutions Email: contact@kheniq.com Location: Navi Mumbai, Maharashtra, India

If an initial response is unsatisfactory, the matter may be escalated to:

Grievance Redressal Officer: Sarvjeet Kumar Jha, Founder Email: contact@kheniq.com Location: Navi Mumbai, Maharashtra, India

KHENIQ will acknowledge and address requests and grievances within the period required by applicable law. If the matter remains unresolved, the individual may use the complaint route made available by the competent data-protection authority when applicable.

14. Changes

KHENIQ may update this policy prospectively to reflect legal, operational or technology changes. The current version will display its effective date. Where a material change affects an existing consent or specified purpose, KHENIQ will communicate the change and obtain a fresh choice where required.